This option allows different people to access the same Libro account but with different functions and different logins (email/password).
Create or Modify a User
To add users, make sure to be logged in to Libro as an admin user and follow the steps below:
- Access your Libro Back-Office
- Click on User Accounts
- To add a new user, click Add
- To modify an existing user, click on the name of the user or on the pen icon on the right
Note: The user you are logged in to Libro with will not be displayed in the "User Accounts" list. You can modify your user by going to the tab "My Profile".
Types of Users
Libro offers three types of user roles: Supervisor, Manager, and Staff. Each role provides a different level of access to the system, ensuring appropriate permissions are granted based on the user’s responsibilities. Below is an overview of each role:
Supervisor
When the Supervisor box is checked, the user is granted the highest level of access. They can:
- Make changes to the floor plan.
- View and modify server codes.
- Access and update settings.
If multiple restaurants are linked to the same Libro account (see the multi-restaurants function), a Supervisor user will also have access to the dashboards and settings for each restaurant in the account.
Manager
The Manager role is designed for situations where multiple restaurants are associated with the same Libro account (see the multi-restaurants function). A Manager user can:
- Make changes to the floor plan.
- View and edit server codes.
- Access settings, but only for the restaurant(s) assigned to them.
A Manager cannot access restaurants within the account that have not been assigned to them.
Note: It is essential to assign one or more restaurants to the user.
Staff
If neither the Supervisor nor Manager box is checked, the user is designated as Staff. This role provides the most limited access, designed for day-to-day operational tasks. Staff users cannot:
- Edit the floor plan.
- View or modify server codes.
- Access settings.
This role is typically assigned to users logged into the restaurant’s main computer (e.g., hostess stand), allowing them to view, add, or edit Libro bookings only.
Note: It is essential to assign one or more restaurants to the user.
Back-office: User staff only have access to the reviews section in the back-office, other sections are not allowed.
Dashboard: User staff do not have permission to modify the floor plan, nor can they modify staff codes.
Communication Language Preference
You can also set the communication language for each user. The communication language defines the language in which Libro will communicate with the user. All communications we send (such as notifications or important updates) will be delivered in the language selected by the user. This setting ensures clear and effective communication with each member of your team.