Assign Staff Sections on the Floor Plan

From the floor plan view on your dashboard, you have the capability to allocate staff to specific tables. This feature allows you to easily identify assigned waiters to each section through a colour-coded system.

Create a New Staff

There are two ways to create a new staff; from the floor plan view and from the Back Office.

Click here to learn how to add new staff from your Back Office and to enabled staff codes for special permissions.

To create a new staff from the floor plan view, follow the steps below:

1. At the bottom of your floor plan, click on the staff management icon
2. In the list of staff on the left, under the drawer "Available Staff", click on the +
3. Fill out the information about the waiter and click Save. Note that the fields to enter a code and select permissions are effective only if the staff codes have been activated in your Back Office.
4. Once the new waiter is added under the "Available Staff" drawer, click on the icon next to the name to select the colour of this staff. This step is important as the colour selected will be displayed around the table on your floor plan when assigning the section. 

Assign Waiters to Sections

To assign different tables or sections of your floor plan to your waiters, follow the steps below:

1. At the bottom of your floor plan, click on the staff management icon
2. Under the drawer "Available Staff", click on the + next to the waiters you want to add the the current service. 
3. Once the waiters have been added under the drawer "Assigned Staff", select the tables to which you want to assign a waiter 
4. Click on the arrow next to the waiter's name, the colour of the waiter will be displayed around the tables

Using Server Timers to Manage Waiter Sections

To help hostesses assign the next reservation to the appropriate server, the system displays a timer feature. This timer appears next to each server's name, indicating the time elapsed since their last reservation was seated. This allows managers and hostesses to quickly determine which server should be assigned the next reservation based on how recently they’ve had one.

Modify or Unassign a Section

To modify the tables assigned to a waiter, follow the steps below:

1. At the bottom of your floor plan, click on the staff management icon
2. To unassign a waiter from the tables, click on the circle with a bar next to the waiters's name
3. To modify the assigned tables, click on the pencil icon next to the waiter's name, then select the tables you wish to add, and click Add