Providing a seamless experience for your Guest doesn't end when they finish their Reservation. Finding parking in busy areas can be a major pain point; by enabling the Click'n Park integration, you offer your Guests a stress-free way to secure a spot before they even leave their house.
Key Benefits of Click'n Park
Effortless Planning: Guests can view and reserve nearby parking immediately after confirming their table.
Reduced No-Shows: When a Guest has a guaranteed parking spot, they are much more likely to arrive on time for their Reservation.
Premium Service: Position your restaurant as a tech-forward establishment that cares about the Guest's entire evening, not just their meal.
How It Works: The Guest Experience
Once a Guest completes their Reservation through the Libro widget, the confirmation screen will automatically display up to three available parking options near your restaurant's address.
Proximity: The system searches for parking lots within a 1km range of your restaurant.
Availability: It only displays lots with spots available 30 minutes or less prior to the Reservation time.
Selection: We display a maximum of 3 parking lots. If more are available, the top 3 are shown.
External redirection: When a Guest selects a parking option, a new browser tab opens, redirecting them to the Click’n Park website to complete the transaction.
Important Note: Because the payment and finalization occur directly on the Click’n Park platform, Libro does not send parking confirmation emails or reminders. Guests will receive their confirmation and parking instructions directly from Click’n Park via email once the purchase is complete.
Activating & Managing the Integration
Activating Click'n Park is now a simple, self-service process. There is no need to contact support or set up an external account to get started.
To Enable Click'n Park:
Log in to your Back Office.
Navigate to My Restaurants > Settings > Integrations.
Find the Click'n Park section.
Click the Enable button.
To Disable Click'n Park:
You maintain full control over the visibility of this feature. If you ever need to remove these options from your widget:
Return to the Integrations section in your Back Office.
Click the Disconnect button in the Click'n Park section.
Note: If you have connected the integration but do not see parking options on your widget, it may be because there are no Click'n Park lots currently available within a 1km radius of your address for that specific time.