The Booking History feature provides a detailed log of all modifications made to a reservation, helping ensure accuracy and transparency. Activating staff codes adds even greater precision, logging which specific staff member completed each action, ensuring accurate records and improving accountability.
Why Enable Staff Codes?
Enabling staff codes enhances tracking by logging the exact staff member responsible for each modification. This is particularly useful for maintaining audit trails, quickly identifying errors, and ensuring accountability in case of disputes.
How to Maximize the Use of Booking History:
- Activate Staff Codes: This can be done by following the steps outlined in our guide on how to Configure the Staff Codes.
- Regularly Review Change Logs: Regularly reviewing the change logs helps detect inconsistencies, prevent errors, and improve operational efficiency.
- Set Access Permissions for Viewing: Ensure only authorized staff can make changes to reservations, preserving data integrity.
How to View the Booking History?
To view the booking history:
- From the dashboard, open an existing reservation.
- Click on Change History at the bottom left of the edit window.
- The log displays the date and time of each action, the employee's name, and details of the modification. For example, it records when a reservation was confirmed, canceled, or reassigned to a different table.
